Cookies Policy

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies are commonly used across websites and do not normally contain information that directly identifies you by name. They may, however, be associated with information you provide or with details about your device and use of the website.

Some cookies are placed by Queen88 Casino, while others may be placed by service providers that support website operation, security, analytics, advertising or other functions. These technologies can include session cookies, persistent cookies, pixels, tags, software development kits, local storage and similar tools. For simplicity, this policy refers to all of these technologies as cookies unless a specific distinction is needed.

A session cookie generally operates only while your browser is open or during a particular visit. It may be used to maintain a login session, remember selections or support navigation between pages. A persistent cookie remains on your device for a period of time or until it is deleted. It may help remember settings, recognise returning visitors or measure how the website is used.

Cookies do not give Queen88 Casino access to your device or files beyond the information made available through your browser and applicable technology settings. You can usually control cookies through your browser or device settings. Some website features may not operate correctly if certain cookies are blocked or removed.

2. How cookies may be used

The cookies used on a website can change as services, technology and legal requirements develop. Depending on how you use the website and the settings you choose, Queen88 Casino may use cookies or similar technologies for the following general purposes:

Strictly necessary cookies

These cookies support essential website functions. They may help with page navigation, account access, session management, security controls, fraud prevention, load balancing and the delivery of requested services. Without these cookies, parts of the website may not be available or may not function as intended. Because they are needed for basic operation, they may not always be removable through a cookie preference tool, although you can normally block them through your browser settings.

Preference and functionality cookies

These cookies may remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help provide a more consistent experience. If you disable them, you may need to repeat certain selections each time you visit.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, such as the pages viewed, links selected, general browsing patterns, the time spent on pages and whether an error has occurred. This information may be combined into reports and used to understand website performance, identify technical problems, improve content and make the website easier to use. Analytics information is generally assessed in an aggregated or otherwise controlled form, subject to the arrangements with the relevant provider.

Security and fraud-prevention technologies

Cookies and related technologies may help detect unusual activity, protect accounts, maintain the integrity of the website and support responsible security controls. These technologies may assess information such as browser characteristics, device signals, navigation events and attempted interactions. They are not intended to replace other security measures, and they may be used alongside account verification and other safeguards.

Advertising and marketing cookies

Where permitted and where applicable, marketing cookies or similar technologies may help measure campaigns, understand whether an advertisement has been viewed or selected, limit repeated advertising and show content that is more relevant to a visitor’s interests. These technologies may be operated by Queen88 Casino or by advertising and measurement providers. You may be able to refuse or withdraw consent for non-essential marketing technologies through the cookie banner, preference tool, browser settings or available industry controls.

• Maintain essential website functionality and session continuity.
• Remember selected preferences and improve usability.
• Monitor performance and identify technical issues.
• Support security, account protection and fraud prevention.
• Measure the effectiveness of website content and marketing activity where permitted.
• Help provide information and promotions in a more relevant way where applicable and where you have made the required choices.

3. Third-party cookies and information

Some functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as website hosting, security, analytics, payment-related functionality, customer support, advertising measurement or technical performance monitoring. A provider may receive information about your browser, device, approximate location, website activity or interactions with a particular service, depending on the technology involved and the settings that apply.

Third-party providers may handle information under their own privacy notices and terms. Their use of information is not controlled entirely by Queen88 Casino. You should review the relevant provider’s information if you want to understand its practices, available choices or international data handling arrangements. The presence of a third-party service does not necessarily mean that all of its technologies will be used on every page or for every visitor.

Cookies may also help link activity on the website with information held in an account or with information submitted during a visit. This may allow the website to remember an authenticated session, apply selected preferences, improve security or provide a more consistent service. Queen88 Casino aims to handle information collected through cookies in accordance with applicable privacy requirements and the Privacy Policy.

Cookie information may be stored or processed by Queen88 Casino or its service providers in Australia or another country, depending on the services used and the technical arrangements in place. Where information is handled across borders, the relevant arrangements may be subject to applicable privacy and data protection requirements.

Cookies are not a guarantee that all website content will be available, uninterrupted or error-free. The website may change its technology providers, cookie categories or functions from time to time. If those changes materially affect how personal information is handled, the relevant information may also be addressed in an updated Privacy Policy or other notice.

4. Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool may allow you to accept non-essential cookies, reject them or choose particular categories. Your choices may be saved by a preference cookie so that the notice does not appear every time you visit. If you clear your cookies, use another browser or change device, you may be asked to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The steps vary between browsers and devices, so you should check the relevant help or support information for the product you use.

1. Open the privacy, security or content settings in your browser or device.
2. Review the available cookie and tracking controls.
3. Choose whether to allow, restrict or remove cookies.
4. If available, set separate preferences for essential, functionality, analytics and marketing technologies.
5. Return to the website’s cookie preference tool if you want to review or change a previous selection.

Blocking all cookies may affect your experience. You may be unable to sign in, keep a session active, save preferences, use certain account functions or access some areas of the website. For this reason, disabling cookies may not provide the same result as opting out of particular non-essential categories. Some technologies may also be managed through settings offered by the relevant third-party provider.

The retention period for a cookie depends on its purpose. Some cookies are removed when a session ends, while others remain until they expire or are deleted. Retention may also vary according to the service provider, the type of device, your browser settings and whether you return to the website. Queen88 Casino may review cookie lifespans and settings as part of its website, security and privacy management.

Cookie choices do not necessarily remove information that was collected before a preference was changed. They may also not affect information collected through other lawful methods or through services that have their own controls. If you have questions about personal information, you should refer to the Privacy Policy and use the available privacy request process.

5. Changes to this Cookies Policy

Queen88 Casino may update this Cookies Policy when website functions, technology, service providers or legal requirements change. The updated version will be made available on this page and may include a revised date or other notice of change. You should check this page from time to time so that you understand how cookies and similar technologies may be used.

If a change requires a new choice or consent under applicable law, the website may display a new cookie notice or ask you to review your preferences. Continuing to use the website after an updated policy is published does not override any consent requirement that applies to non-essential cookies.

This Cookies Policy is intended to provide general information for visitors and account holders in Australia. It does not change the website’s Terms and Conditions, Privacy Policy, responsible gambling information or any other applicable rules. If there is an inconsistency between this policy and a specific consent notice or legal requirement, the applicable notice or requirement will apply to the extent of the inconsistency.

For further information about how Queen88 Casino handles personal information, please read the Privacy Policy. If the website provides a privacy or support channel, you may use that channel for questions about cookies, consent or your available choices.